Resettlement Coordinator – Egypt | ReliefWeb

Saint Andrew Refugee Services, Cairo

Vacancy Notice: Relocation Coordinator

Founded in 1979, StARS is a refugee service provider in central Cairo that strives to improve the quality of life of vulnerable refugees and migrants through five major program areas: education, psychosocial, legal, community outreach and support services for youth and unaccompanied children. We provide high-quality services that meet the unmet needs of refugees, and we provide a safe and inclusive space for displaced people to come together as a community. We work for refugees, with refugees, to make the recognition of rights a reality.

Star mission: Driven by a commitment to justice and equity, StARS works as displaced people and for displaced people to respect human dignity and improve quality of life.

The vision of StARS: Displaced people lead the creation and implementation of responses to different forms of migration to establish safe, just, welcoming and inclusive communities globally.

We serve people from many places including Eritrea, Ethiopia, Iraq, Somalia, South Sudan, Sudan, Syria and Yemen.

To learn more, visit our website: or our Facebook page

Project Description: Refugee Legal Aid Program

The Refugee Legal Aid Program provides advice and representation to refugees seeking recognition by UNHCR through refugee status determination procedures in Egypt and assists refugees in accessing resettlement in safe third countries . The Refugee Legal Aid Department seeks a Resettlement Coordinator to oversee assistance to vulnerable refugees to access resettlement.


Under the supervision of the Director and Deputy Director of the Refugee Legal Assistance Program, the Resettlement Coordinator is responsible for the management and development of the resettlement program. In consultation with the Director and Deputy Director, the Resettlement Coordinator is responsible for determining the strategic direction of the refugee legal aid program’s resettlement work. The Resettlement Coordinator will be responsible for the day-to-day management of the Resettlement Program, which consists of five legal officers, five senior legal officers and between three and five pro bono legal advisers.


All duties are performed under the supervision of the Director and Deputy Director of the Refugee Legal Assistance Program. Effective communication with the Director and Deputy and other StARS Program Coordinators is critical to the success of this role.

Legal and technical

  • Develop and oversee the selection and admission of potential clients for representation in resettlement cases.
  • Maintain a good working knowledge of UNHCR resettlement policies and procedures.
  • Oversee the review and preparation of resettlement references to the UNHCR Resettlement Unit.
  • Manage regular referrals of resettlement cases to the UNHCR Resettlement Unit and manage follow-up communication and inquiries regarding resettlement cases.
  • In coordination with the Director and Deputy, develop and manage the provision of protection legal assistance and coordinate closely with the StARS Psychosocial Program regarding StARS responses to protection issues.
  • Maintain accurate records of client representations, including client records and case files.
  • Adhere to the Nairobi Code of Ethics, StARS Policy and Procedures Manual, StARS Code of Conduct and StARS Safety and Security Policy.


  • In coordination with the Director and Deputy Director, maintain and develop the relationship of the Refugee Legal Program with the UNHCR Resettlement Unit.
  • Oversee and participate in the training of community groups and partner organizations regarding the referral of potential resettlement cases to the Refugee Legal Aid Program.
  • Regularly attend StARS management meetings with the goal of fostering close coordination with other StARS programs.


  • In coordination with the Director and Deputy Director, recruits, trains and supervises the Refugee Legal Aid Program resettlement program, including paid staff and volunteers.
  • Accomplish tasks and track progress of the StARS strategic plan.
  • Proactively engage in promoting self-care among volunteers and staff.
  • Ensure high quality legal advice and representation and a rights-based approach to refugees.


  • To undergo probation and regular performance reviews.
  • Meet at least every two weeks with the director and deputy director regarding the work of the resettlement program.
  • Revise the refugee legal aid program strategy in response to changing situations and participate in annual work planning.


  • Communicate regularly with the Director and Deputy Director of the Refugee Legal Aid Program, reporting on all major issues and developments on the ground and within the Refugee Legal Aid Program.
  • Become familiar with the Refugee Legal Aid Program (RaMCIS) database program and accurately record and track all relevant case management.
  • Provide case report data to the Director and Deputy Director of the Refugee Legal Aid Program, as requested, to accurately report the work to senior management, funders and others.
  • Contribute to and write operational activity reports for donors.
  • Promote information sharing within the Refugee Legal Program and StARS on all matters affecting the populations we serve.

Qualifications and experience

The ideal candidate will be energetic, articulate and comfortable interacting with various segments of society. She or he will have demonstrated a strong commitment to human rights and refugee issues.

Essential qualifications:

  • As English is the official language of UNHCR Cairo and StARS, the Resettlement Coordinator must be fluent in both oral and written English.
  • Qualified attorney in any jurisdiction (JD, LLB, or equivalent), Master’s degree in a related field (Middle East Studies, International Development, International Law, Development Studies) AND/OR a minimum of one to two years of experience in assisting refugees in the resettlement process.
  • Excellent legal research and writing skills.
  • Demonstrated commitment and sensitivity to vulnerable or displaced people.
  • Ability to live and work in a fluid security environment.
  • Knowledge or familiarity with UNHCR guidelines and procedures and UNHCR resettlement process/manual.
  • Well organized, motivated and reliable.
  • Demonstrated ability to communicate effectively both orally and in writing.
  • Demonstrated ability to work in a team as well as individually.
  • Management/supervision experience and/or familiarity with supervising volunteers.
  • Interviewing skills and proven experience in handling difficult scenarios, particularly in advocating for survivors of violence, trafficking, torture and sexual and gender-based violence.

Desirable characteristics:

  • Fluency in Arabic is preferred.
  • Experience designing and conducting training sessions for non-technical audiences.
  • Experience living and working in the Middle East or Egypt or with an urban refugee population.

Business hours: The Relocation Coordinator is expected to be on the job 40 hours per week (with overtime as needed) between 9:00 a.m. and 5:00 p.m., Sunday through Thursday. Longer hours, evening and weekend work are sometimes required. The work will be carried out both at StARS premises and also in communities and refugee centres.

Supervised by: Director and Deputy Director of the Refugee Legal Aid Program

Salary: EGP 10,950/month, rising to EGP 11,950/month upon successful completion of the three-month trial period. Plus EGP 4,020/year health cover and EGP 100/month savings plan contribution at the end of the trial period.

Additional official benefits as stipulated in the StARS Staff Handbook guidelines.

This position is subject to a three-month probationary period, during which the employee’s performance will be assessed and the probation may be extended.

Application deadline: August 5, 2022

Expected start date: October 1, 2022

How to register

To apply: Please send your resume, cover letter and brief legal writing sample to [email protected] Using the “Relocation Coordinator” Subject Line. All applications must provide contact details for two professional/academic references (respondents will only be contacted after the interviews).

***To note:***Only shortlisted candidates will be contacted for an interview.

About Donnie R. Losey

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